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Baldrige Assessment

Through a Baldrige-based diagnostic assessment, you learn how your organization compares to world-class organizations and where you need to focus your improvement resources for highest impact. 

A key value of a Baldrige-based assessment is that in just a few days, you can get a definitive score that shows you where you stand relative to 100's of other organizations - including world-class performers. You also receive a detailed, actionable report to help your organization get improvement procedures and management measures underway immediately. A Baldrige-based assessment (based on the Baldrige Award Criteria for Performance Excellence), conducted by an experienced professional, means that you get payoff from improvements this year (or this quarter) not "some time in the future."

Shaw provides comprehensive, cost-effective organizational assessment using the Malcolm Baldrige National Quality Award Criteria for Performance Excellence. Jim Shaw is a former Baldrige Award Senior Examiner and he can help you take the Baldrige Challenge - even if you just want to improve your business without going for the award.

Each year less than a hundred organizations go through the rigorous process of applying for the Malcolm Baldrige National Quality Award. But a much larger number of organizations apply for one of the state quality awards based on the Baldrige  criteria. However another even larger group obtain the updated criteria each year and use it as the basis of an internal “Baldrige-based Assessment” of all or part of their organization.

To this larger group Shaw offers assistance in application of the Baldrige criteria to your organization. (Note: As an examiner, Mr. Shaw participated in the Baldrige Healthcare Pilot). Using Jim's skill will help you save time by speeding up both your understanding of the criteria and completion of the Baldrige Assessment - so you can start working on improvements sooner. You can direct the Baldrige Assessment at just one part of your organization, or complete a comprehensive assessment of your entire organization. Either way, you will be using the organizational performance diagnostic tool considered to be the Gold Standard worldwide.

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Last updated: 05 May 2008