Quality Management Systems
So you and your organization have come to the point where you want
to improve quality and profits. You also suspect that you need a systematic approach to
assure that you really get solid results that positively impact the bottom line.
Many times quality improvement teams flounder because they
lack a systematic way to identify, analyze, eliminate and prevent problems. Initial
enthusiasm wanes as team members become discouraged about spending so much time with what
seems to be sporadic, temporary results.
Sounds like you need a good quality management system. A
quality management system will ensure that you have a specific, proven method to improve
quality built into your organization. Quality is like other products and services you
produce. You can't leave getting results to chance and a proven quality management system
will make sure you produce measurable results. A quality management system must:
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Challenge you to think through the identity of our
"customers," both internal and external. |
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Increase the amount of feedback to you about concerns
expressed by customers. |
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Force you to use quantitative measures to control and
evaluate the effectiveness of routine sub-processes. |
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Keep you accountable and focused on your mission with
regularly scheduled review sessions |
But you need help. You need a resource that has helped many
organizations do exactly what you're wanting to do many, many times before. Someone that
know quality management systems cold.
Shaw Resources is such a company. We have helped complex
organizations implement quality management systems for over 10 years. We know the path you
will be taking. We know each detailed step you will need to take. We know how to train
your management and others in your organization in the skills they will need to put
improvements in place and continuously monitor them for on-going enhancement.
The Shaw Quality management system is called
Customer-Inspired Process Deployment® (CPD®). CPD is proven,
specific and comprehensive. It covers each step you need to take from senior management
training and leadership through leading cross-functional teams to achieve improvements and
to become self sufficient. And all the steps in between. Several of our clients from years
past have so much progress they have been able to win state quality awards as well as
achieve superior financial results.
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