Scorebook NavigatorTm
Web-Based Service
What does the Scorebook Navigator™ service
do?
The Scorebook NavigatorTM
service is a Web-based service that truly reduces an examiner’s workload. Rather than trying to format a scorebook using MS Word,
the Scorebook Navigator service already has all fields set up and ready for input.
The
Scorebook Navigator service gives
examiners a quick reference to Key Factors, and Baldrige criteria, while allowing them to easily review the application.
The
Scorebook Navigator service isn't just for State Award programs -
businesses with internal quality programs can benefit by customizing the
Scorebook Navigator service's features and configurations. Call
888-ShawRes or email Shaw
Resources for more information.
Benefits
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Easy-to-use, intuitive interface
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Focus on content rather than on formatting
and organizing information
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Save 20% to 25% time for Stage I Application
(10 to 15 hours)
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Fields for Key Factors are easily and speedily
populated for each item
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Application Usage, Plus-Minus Analysis, and
Scoring Factor reports are automatically generated
(and were never available from MS Word)
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Scoring grid ranges are on the same page
for easy reference
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Works for both Full Examination applications
and Abbreviated Assessment Applications -
can also be customized for internal Quality
Programs
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Outputs MS Word-compatible scorebook
document for painless editing before final
submission
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Completely Web-based – no software
to install or maintain
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Why use a Web-based service?
Low deployment and support costs
Better user experience - no upgrades or version
compatibility issues
Universal access (from any Internet-connected
computer)
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Download
the PDF brochure.

Item Evaluation screen: 3.2 –
Customer Relationship and Satisfaction.
(Click the image for a larger view.) Testimonial:
“In Stage 1, this
software reduced my time by 34% compared to using the standard MS Word
scorebook. In Stage 2, it usually takes me about 3 hours per Item to
prepare the Pre-Consensus work. I averaged 105 minutes per Item, and we
had ten examiners do the Stage 1. And I did not have to fight the font
changes when I cut and pasted that occur in Word. Our team’s experienced
examiners saw the same improvements. New examiners still struggled, but
the software gives the team leader the capability to monitor progress and
mentor. During the weekend before our Consensus meeting, we could see each
team member’s progress in real time, so we could save time doing the
Lead and Back-up reviews. Only been doing Baldrige evaluations since 1989,
and the new Stage 1 formats since 2006. Just food for thought—your
[Ohio] program should seriously consider using this software.”
~ Mike Belter,
Ohio Partnership for Excellence
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See what examiners
are saying about the Scorebook
Navigator
service and Jim Shaw:
"The web-based assessor is an extremely
efficient and effective tool that assists examiners by saving time,
helping with alignment of the criteria and the applicant’s
application, and organizing the information for ease of use."
~ Laura K.
"Awesome! The logical organization and
presentation of the Baldrige performance assessment process was
extremely helpful. A very valuable tool for the examiner and also for an
applicant preparing for an application."
~ Mark C.
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Administrators can assure project completions by
tracking who has logged in and used Scorebook
Navigator from Application Use on the Reports
screen.
(Click image for a larger view.) |
"I had a few questions while using the
[Performance Excellence Assessor] and Jim was rapidly responsive and
very attentive. When I had trouble, I felt that he put all his other
work aside to help. Thank you for making my life as an examiner easier.
I can’t wait to use this for consensus!"
~ Shannon M.
"Fantastic. I am a new examiner and completed
the case study training through the regular process and my first
applicant review using your product. No comparison in ease of use. I
cannot imagine doing it the other way."
~ Jim W.
"Having the key factors available to simply click
on to fill in this section [Key Factors] for each category was very
helpful. Overall, the online scorebook made the process so much faster and
easier; I didn’t have to go back and look things up and type everything
manually."
~ Darcie J. |
Plus Minus Analysis from the Reports screen.
(Click image for a larger view.)
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