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Scorebook NavigatorTm Web-Based Service

What does the Scorebook Navigator service do?

The Scorebook NavigatorTM service is a Web-based service that truly reduces an examiner’s workload. Rather than trying to format a scorebook using MS Word, the Scorebook Navigator service already has all fields set up and ready for input.

The Scorebook Navigator service gives examiners a quick reference to Key Factors, and Baldrige criteria, while allowing them to easily review the application.

The Scorebook Navigator service isn't just for State Award programs - businesses with internal quality programs can benefit by customizing the Scorebook Navigator service's features and configurations. Call 888-ShawRes or email Shaw Resources for more information.

Benefits
  • Easy-to-use, intuitive interface
  • Focus on content rather than on formatting  
    and organizing information
  • Save 20% to 25% time for Stage I Application 
    (10 to 15 hours)
  • Fields for Key Factors are easily and speedily 
    populated for each item
  • Application Usage, Plus-Minus Analysis, and 
    Scoring Factor reports are automatically generated 
    (and were never available from MS Word)
  • Scoring grid ranges are on the same page 
    for easy reference
  • Works for both Full Examination applications 
    and Abbreviated Assessment Applications - 
    can also be customized for internal Quality 
    Programs
  • Outputs MS Word-compatible scorebook 
    document for painless editing before final 
    submission
  • Completely Web-based – no software 
    to install or maintain
  • Spell check included
Why use a Web-based service?
  • Low deployment and support costs
  • Better user experience - no upgrades or version
    compatibility issues
  • Universal access (from any Internet-connected 
    computer)

Download the PDF brochure.

Item Evaluation screen: 3.2 – 
Customer Relationship and Satisfaction.
(Click the image for a larger view.)

Testimonial:

“In Stage 1, this software reduced my time by 34% compared to using the standard MS Word scorebook. In Stage 2, it usually takes me about 3 hours per Item to prepare the Pre-Consensus work. I averaged 105 minutes per Item, and we had ten examiners do the Stage 1. And I did not have to fight the font changes when I cut and pasted that occur in Word. Our team’s experienced examiners saw the same improvements. New examiners still struggled, but the software gives the team leader the capability to monitor progress and mentor. During the weekend before our Consensus meeting, we could see each team member’s progress in real time, so we could save time doing the Lead and Back-up reviews. Only been doing Baldrige evaluations since 1989, and the new Stage 1 formats since 2006. Just food for thought—your [Ohio] program should seriously consider using this software.

~ Mike Belter, 
Ohio Partnership for Excellence

See what examiners are saying about the Scorebook Navigator 
service and Jim Shaw:

"The web-based assessor is an extremely efficient and effective tool that assists examiners by saving time, helping with alignment of the criteria and the applicant’s application, and organizing the information for ease of use."

~ Laura K.

"Awesome! The logical organization and presentation of the Baldrige performance assessment process was extremely helpful. A very valuable tool for the examiner and also for an applicant preparing for an application."

~ Mark C.

Administrators can assure project completions by tracking who has logged in and used Scorebook Navigator from Application Use on the Reports screen.
(Click image for a larger view.)

"I had a few questions while using the [Performance Excellence Assessor] and Jim was rapidly responsive and very attentive. When I had trouble, I felt that he put all his other work aside to help. Thank you for making my life as an examiner easier. I can’t wait to use this for consensus!"

~ Shannon M.

"Fantastic. I am a new examiner and completed the case study training through the regular process and my first applicant review using your product. No comparison in ease of use. I cannot imagine doing it the other way."

~ Jim W.

"Having the key factors available to simply click on to fill in this section [Key Factors] for each category was very helpful. Overall, the online scorebook made the process so much faster and easier; I didn’t have to go back and look things up and type everything manually."

~ Darcie J.

Plus Minus Analysis from the Reports screen.
(Click image for a larger view.)

 
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