Workshops and Training
Shaw Resources offers both customized and
"Timeless" on site workshops and training for healthcare organizations.
"Timeless" offerings are listed below. Contact Shaw for
further information about these offerings or customized training for
healthcare organizations based Shaw's Customer-Inspired®
Process Deployment organizational improvement methodology.
I. Introductory Quality Management for
Healthcare Organizations
| |
1 to 2 day
on site workshop covering basic quality management principles
adapted for healthcare organizations including history, methods, and
tools. |
II. Mapping and Improving Healthcare
Work Processes
| |
1 day on
site Workshop. All work gets done by cross-functional processes.
This workshop will show you how to map (define) your organizational
work processes, establish process performance measures and plan
implementation of an effective process management system. |
III. Introduction to the Malcolm
Baldrige National Quality Award Criteria for Healthcare
| |
1 day on
site workshop to show healthcare management teams how to use the
Baldrige National Quality Award Criteria for Performance Excellence
to evaluate current organizational performance and to plan future
improvement programs. |
IV Using
the Baldrige Healthcare Criteria for Performance Excellence to Achieve
Results
| 8 weeks (4 hrs /day) of extensive training
and support to lead a management team (that has prior knowledge
of the Baldrige criteria for healthcare), to implement an
organization wide improvement program using the Baldrige
healthcare criteria leading to either significant performance
improvement payoff and option to prepare an application for a
Baldrige based state or national quality award.
|
Shaw can tailor all offerings to meet the
individual needs of each client including delivering them on a
train-the-trainer basis.
Customized Training is Available in
Areas in Which Shaw has Expertise
To learn more, please contact us
directly at:
| Copyright © Shaw Resources, 2002, all rights reserved.
(888-742-9737), email: Info@ShawResources.com; www.ShawResources.com. You may reproduce this
article provided: 1) each copy you generate is of the article in its entirety, without
modification of any kind; 2) you receive no fee whatsoever; and 3) this copyright and
permission notice, including the contact information, must be prominently displayed on
each copy produced. |
|